Legal

Refund Policy

When and how you can request a refund for Storiza services.

Last updated: January 10, 2026

Overview

We want you to be happy with Storiza. This policy explains when refunds are available and how to request one.

Eligibility

You may request a full refund within 14 days of your initial paid subscription if you are not satisfied with the service. Refunds are available for first-time subscriptions only.

  • Usage-based charges (such as bandwidth or additional compute) are non-refundable.
  • Renewals are non-refundable once the new billing period begins.
  • Annual plans may be refunded on a prorated basis at our discretion.

How to Request a Refund

To request a refund, contact our support team from your dashboard or email [email protected] with your account details and reason for the request.

Processing

Approved refunds are issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Contact

If you have any questions about this policy, reach out to [email protected].